AI Driven Real Estate | AIDRE

Privacy Policy

Version: v2

Privacy Policy

Effective date: 18 January 2026

This Privacy Policy describes how we collect, use, disclose, and protect information when you use the AI Driven Real Estate | AIDRE application (the “Service”). By using the Service, you understand that your information will be processed as described in this Policy.

1. Scope

This Policy applies to information processed through the Service and related user interfaces. It does not apply to third‑party websites, services, or applications that may be linked from the Service.

2. Information We Collect

2.1 Account and profile information

  • Identity information such as name, email address, and profile image (when provided by your identity provider).
  • Profile details you optionally provide (for example: phone, city, state, country).

2.2 Chat and user‑generated content

  • Prompts, messages, and other Content you submit in chats.
  • AI Output produced by the Service in response to your inputs.
  • Associated metadata such as timestamps and session identifiers.

2.3 Usage, analytics, and diagnostics

  • Operational logs and diagnostic events (for example: request status, error traces, and performance measurements).
  • Feature usage information to improve reliability, safety, and user experience.

2.4 Billing and credits

  • Credit balances and billing events related to the Service.
  • Grant information (such as welcome credits), expiry dates, and billing dispute records.
  • Message identifiers used for idempotent charging and refunds.

2.5 Device and technical information

  • Information about your device and browser (such as browser type, OS, IP address, and approximate location derived from IP).
  • Cookies and similar technologies as described in our Cookie Policy.

3. How We Use Information

  • Provide, operate, and maintain the Service and its features.
  • Authenticate users, enforce account security, and apply terms acceptance.
  • Process credits/charging, prevent fraud, and resolve billing disputes.
  • Improve product quality, performance, and safety (including debugging and evaluation).
  • Respond to feedback, complaints, and support inquiries.

4. How We Share Information

We do not sell your personal information. We may share information in limited circumstances:

  • Service providers. Vendors that help operate the Service (hosting, storage, monitoring, and security).
  • AI providers. To generate responses, your prompts and relevant context may be transmitted to third‑party AI model providers.
  • Legal and safety. If required by law, or to protect the rights, safety, and security of users and the Service.
  • Business transfers. In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the type of data and the purpose of processing.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than your country of residence. Where required, we implement appropriate safeguards for cross‑border transfers.

8. Your Choices

  • Update certain profile details within the Service.
  • Sign out of your account at any time.
  • Submit feedback or raise a complaint through the Service.

9. Children

The Service is not directed to children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date and version.

11. Contact

If you have questions about this Policy, please contact us via the “Contact” page in the Service.